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How to do e-commerce on Alibaba?

| 2Person Answer

1. 入局分析。在入局阿里巴巴之前,卖家需要清晰知道自己为什么要做阿里巴巴而不是亚马逊、eBay等平台;在阿里巴巴上我们可以获得什么;哪类人群会到阿里巴巴来浏览我们的店铺。

2. 了解阿里巴巴站点的特点及规则。多看视频(商家学习和外贸学院)都有很多大卖的丰富经验,可以通过看视频,更快地掌握一些小技巧;遇到不同的问题,也可以咨询阿里巴巴客服。

3. 加入一些跨境电商圈子。跨境电商行业的变化是非常快的,卖家需要多加入一些做跨境电商的圈子,这样了解这个行业这个平台的信息渠道会有所拓宽,对于新手来说还是比较有帮助的。

4. 人群分析。对我们的店铺客户进行一个分析,包括性别、年龄、收入、职位、学历、爱好、使用设备(电脑还是手机)等等,对客户进行分析的目的是为了挖掘更多潜在客户,以及我们该在哪些平台上进行推广,以哪种形式进行推广营销等。

5. 阿里巴巴运营。

(1)根据店铺的产品,将行业的相关的关键词找出来。

新开的平台:可以热门搜索词,阿里巴巴搜索框,P4P工具,同行关键词等找到更多的关键词;

已经有平台的:可以通过引流词,产品的词来源,P4P点击词,访客营销里面的客户常用搜索词进行词的积累;

(2)根据关键词发布产品

发布产品之前,准备好需要的素材,例如文字描述,产品图片,产品视频等发布产品,装修店铺,设置URL;

发布好产品,借助P4P,橱窗,顶级展位等资源让关键词进行曝光,点击,排名,并获得有效的反馈;

(3)随时回复客户,如果在电脑前,要及时回复,如果回家,要及时登录手机端阿里卖家,随时回复客户;

(4)尽量用信保走单,积累线上的交易数据,这样能够稳定排名,能够给店铺带来更多的流量,重点是更容易提升客户的转化;

(5)每天每周每个月三号要及时地统计每天的数据,每周的数据,并对数据进行分析,根据存在的问题进行优化和调增。

阿里巴巴是一个B2B平台,人均访问量达到两百多万。要想做好阿里巴巴跨境电商平台并不是一件简单的事情,需要卖家入局前期对自己以及平台的清楚分析,再加上后期的运营。以此为例,举一反三,卖家也可以根据自己正想布局的跨境电商平台进行一个规划。

Professional answer

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互联网电商科技君

喜欢说实话的西装,耿直不是我的错

1. Market entry analysis. Before entering Alibaba, sellers need to clearly know why they want to do Alibaba instead of Amazon, eBay and other platforms; what we can get on Alibaba; what kind of people will come to Alibaba to browse our stores.

2. Understand the characteristics and rules of Alibaba sites. Watch more videos (merchant learning and foreign trade college) have a lot of rich experience of big sellers. You can master some small skills faster by watching videos; if you encounter different problems, you can also consult Alibaba customer service.

3. Join some cross-border e-commerce circles. The cross-border e-commerce industry changes very quickly. Sellers need to join more cross-border e-commerce circles, so that the information channels for understanding this industry and this platform will be broadened, which is quite helpful for novices.

4. Crowd analysis. Conduct an analysis of our store customers, including gender, age, income, position, education, hobbies, equipment used (computer or mobile phone), etc. The purpose of analyzing customers is to tap more potential customers, as well as which platforms we should promote on and in what form.

5. Alibaba operation.

(1) Find out the relevant keywords of the industry according to the products of the store.

Newly opened platforms: You can find more keywords through popular search terms, Alibaba search box, P4P tools, peer keywords, etc.;

For those who already have a platform: You can accumulate keywords through traffic words, product word sources, P4P click words, and customer common search words in visitor marketing;

(2) Release products according to keywords

Before releasing products, prepare the necessary materials, such as text descriptions, product pictures, product videos, etc. to release products, decorate the store, and set the URL;

Release good products and use P4P, window displays, top exhibitions

(3) Reply to customers at any time. If you are in front of the computer, you must reply in time. If you go home, you must log in to the Ali seller on your mobile phone and reply to customers at any time.

(4) Try to use credit insurance to accumulate online transaction data, which can stabilize the ranking and bring more traffic to the store. The key is to make it easier to improve customer conversion.

(5) Every day, every week, and every month on the third day, you must timely count the daily and weekly data, analyze the data, and optimize and increase it according to the existing problems.

Alibaba is a B2B platform with an average of more than two million visits per person. It is not a simple matter to do well on Alibaba's cross-border e-commerce platform. Sellers need to make a clear analysis of themselves and the platform in the early stage of entry, and then operate in the later stage. Taking this as an example, sellers can also make a plan based on the cross-border e-commerce platform they are planning to deploy.

互联网电商科技君

喜欢说实话的西装,耿直不是我的错

To take care of your own shop, you must first develop a diligent habit, publish more business information, and update the information continuously; this will increase exposure and allow more people to browse your shop through your information.

2. Whether you are a member of Chengxintong or a free member, to maintain a good shop, you must first improve your company information and contact information, and it must be true information, so that customers can understand your strength through this information.

3. When publishing information, it is very important to set keywords. Choose the search keywords that customers are most interested in, post as many as possible, and repost every day.

Because you know that many customers find you through the keywords in the information you publish, and the information title should put product keywords.

If possible, repeat the same product with different keywords to occupy the eyes of potential customers.

You can summarize more product keywords related to your product information, and it is best to be commonly used and suitable for customer searches.

4. Fill in product parameters in detail, such as price, quantity, packaging, specifications, etc. Describe the advantages and features of your products in detail, as well as relevant preferential promotion information.

5. Product pictures: Rich product pictures can catch the buyer's first glance and quickly generate purchasing interest.

Therefore, it is also a good way to increase sales to add beautiful product pictures when publishing product information.

6. Keep TradeLink online for a long time, waiting for customers to negotiate; check the message box every day, handle the latest feedback messages in time; and answer buyers' inquiries and price in time.

7. Regularly send your store address and product information to your business partners and potential buyers via email or TradeLink chat tools.

Get in touch with old customers and see if there are any new orders.

8. Make good use of your forum signature file and do live advertising; print your store address on your business card, company note paper, handbag, exhibition brochure and other places where customers can see it.

It is convenient for customers to find you and remember you.

9. Participate in forums more often; in fact, you can learn a lot of useful things about store management and store maintenance in forums, reply more and help others. When helping others, you can also gain a lot. These are relatively important ways to increase the number of visits to your store.

10. If conditions permit, purchase some paid promotional products from your store to display your products in front of buyers as soon as possible

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