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Huawei phone Alibaba always does not prompt?

| 3Person Answer

如果您在使用华为手机时,发现阿里巴巴应用总是不会提示,可能是以下几个原因导致的:

1. 应用权限设置问题:请确保您已经为阿里巴巴应用开启了相关的通知权限。您可以在手机的设置中找到“应用管理”或“应用程序”,然后选择阿里巴巴应用,查看其通知权限是否已开启。

2. 系统设置问题:请检查您的华为手机的系统设置,确保“状态栏和通知中心”中的“应用图标标记”和“悬浮窗”选项已启用。这些设置可能会影响阿里巴巴应用的通知提示。

3. 应用版本问题:如果您的阿里巴巴应用版本过旧,可能会导致某些通知无法正常显示。建议您更新阿里巴巴应用到最新版本,以获得更好的通知体验。

如果以上方法都不起作用,您可以尝试清除阿里巴巴应用的缓存和数据,并重新启动手机。如果问题仍然存在,请联系华为客服或阿里巴巴客服寻求帮助。

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If you find that the Alibaba app always does not prompt when using a Huawei phone, it may be caused by the following reasons:

1. App permission setting problem: Make sure you have enabled the relevant notification permissions for the Alibaba app. You can find "App Management" or "Applications" in the phone's settings, and then select the Alibaba app to check whether its notification permissions are enabled.

2. System setting problem: Please check the system settings of your Huawei phone and make sure that the "App Icon Mark" and "Floating Window" options in the "Status Bar and Notification Center" are enabled. These settings may affect the notification prompts of the Alibaba app.

3. App version problem: If your Alibaba app version is too old, some notifications may not be displayed properly. It is recommended that you update the Alibaba app to the latest version for a better notification experience.

If none of the above methods work, you can try clearing the cache and data of the Alibaba app and restarting the phone. If the problem persists, please contact Huawei customer service or Alibaba customer service for help.

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This may be because the relevant notification permissions are not enabled in your phone settings. You can go to the phone settings to find the notification settings and make sure that the Alibaba app is allowed to send notifications. If the problem persists, you can try uninstalling and reinstalling the Alibaba app and make sure the application version is the latest.

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To see if the settings are normal, open the mobile app and find the Alibaba app and set it to a message reminder

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