若您在1688购买的商品发生快递问题,需要进行投诉处理,可通过以下步骤进行操作:
1.登录1688账户,找到订单详情页面;
2.点击“投诉售后”按钮,选择“物流问题”选项;
3.填写相关信息,如快递单号、问题描述等;
4.提交投诉,并耐心等待处理结果。同时,建议在投诉前先与卖家沟通,协商解决问题。
If you need to file a complaint about the express delivery of the goods you purchased on 1688, you can do so by following the steps below:
1. Log in to your 1688 account and find the order details page;
2. Click the "Complain about After-Sales Service" button and select the "Logistics Issue" option;
3. Fill in relevant information, such as the express delivery number, problem description, etc.;
4. Submit the complaint and wait patiently for the result. At the same time, it is recommended to communicate with the seller before filing a complaint and negotiate a solution to the problem.
Just contact the courier customer service to complain directly