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How to complain about express delivery on 1688?

| 2Person Answer

若您在1688购买的商品发生快递问题,需要进行投诉处理,可通过以下步骤进行操作:

1.登录1688账户,找到订单详情页面;

2.点击“投诉售后”按钮,选择“物流问题”选项;

3.填写相关信息,如快递单号、问题描述等;

4.提交投诉,并耐心等待处理结果。同时,建议在投诉前先与卖家沟通,协商解决问题。

Professional answer

P

奇点说电商

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If you need to file a complaint about the express delivery of the goods you purchased on 1688, you can do so by following the steps below:

1. Log in to your 1688 account and find the order details page;

2. Click the "Complain about After-Sales Service" button and select the "Logistics Issue" option;

3. Fill in relevant information, such as the express delivery number, problem description, etc.;

4. Submit the complaint and wait patiently for the result. At the same time, it is recommended to communicate with the seller before filing a complaint and negotiate a solution to the problem.

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Just contact the courier customer service to complain directly

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