阿里巴巴的政委体系对企业人力资源管理队伍建设启示,就是通过政委体系的构建,人力资源管理能够跳出原有繁琐的操作,从而集中精力依据企业的战略确定人力资源规划,通过人力资源的专业和技术支撑人力资源的业务工作,并最终实现企业战略的实现。
我国政委制度的健全,主要是1928年的著名的三湾改编,它第一次真正关注战争中参与人员的精神作用,把原来简单粗糙的战争动员,变成长期化、专业化的军队管理,成就了解放军精神建设的超越。而阿里巴巴的政委体系的创意则来自于创始人马云。据说马云是受两部热播的军事题材连续剧--《历史的天空》和《亮剑》所启发。这两部电视剧都讲到了人民军队如何快速发展,剧中能打枪、懂政策的政委张京普、赵刚,把有匪气的姜大牙、李云龙雕琢成优秀解放军将领的故事。当时阿里巴巴正处于快速扩张,团队凝聚力处于相对薄弱的环节,为解决这种困境,因此马云在阿里巴巴引入“政委体系”。实践中,马云将政委体系从组织结构上分为三层,其中最基层的称为“小政委”,分布在每一个具体的城市区域,其与区域经理搭档,再往上一层的是与高级区域经理搭档,然后直接到了阿里巴巴的人力资源最高管理层。同时,马云又将政委体系的建设,分为三个不同的阶段 第一个阶段:先强化各个职能,配套能够赖以发展基础框架的东西,其中包括薪酬体系、绩效考核体系和人员培养发展体系。第二个阶段:开始打造政委体系,确立核心价值观。第三个阶段:实施政委体系战略,包括遭遇战、作用力、反作用力战略。随着我国电商企业飞速发展,快速扩张,人员管理问题层出不穷。其中人员流失,员工消极,企业文化渲染有限等等这些缺陷尤为突出,因此阿里巴巴的政委体系有如一剂兴奋剂,让阿里巴巴的人力资源管理提升到一个战略高度: 一、政委体系的有效运行作为人力资源管理工作战略,使人力资源管理更完善。通过政委体系的建设,人力资源跳出原有繁琐的具体事务,可以集中精力依据企业的战略确定人力资源规划,通过人力资源的专业和技术来实现企业战略。二、政委体系为公司注入精神灵魂支柱。基层政委在业务部门参与其日常管理与运行,可以实时地感知和管理员工的需求和一线业务需要,并将两者整合,从而及时提出客户化人力资源解决方案,并实现人力资源与业务工作服务。同时,通过政委体系的建设,实现人力资源战略的落地和业务的紧密结合,真正实现了战略驱动、客户价值驱动,尤其是确立了公司人力管理的理念与思维,使得人力资源管理迈向新的高度。政委体系通过完善的人性化的管理工作代替以往传统的人事管理,是最接地气的企业文化模式,让阿里巴巴打造一支具有梦想的优秀团队,为企业奠定绝对竞争优势基础,这个应该就是政委体系给对企业人力资源管理队伍建设的启示。
The enlightenment of Alibaba's political commissar system on the construction of the human resource management team of enterprises is that through the construction of the political commissar system, human resource management can jump out of the original cumbersome operation, so as to concentrate on determining human resource planning according to the enterprise's strategy, support the business work of human resources through the expertise and technology of human resources, and finally realize the realization of the enterprise strategy.
The improvement of my country's political commissar system is mainly due to the famous Sanwan Reform in 1928. It was the first time that it really paid attention to the spiritual role of the participants in the war, turning the original simple and rough war mobilization into long-term and professional military management, and achieving the transcendence of the spirit construction of the People's Liberation Army. The idea of Alibaba's political commissar system came from the founder Jack Ma. It is said that Jack Ma was inspired by two popular military-themed TV series-"The Sky of History" and "Drawing Sword". Both TV series tell the story of how the people's army developed rapidly. In the play, the political commissars Zhang Jingpu and Zhao Gang, who can shoot guns and understand policies, carved the bandit-like Jiang Daya and Li Yunlong into excellent PLA generals. At that time, Alibaba was in a period of rapid expansion, and the team cohesion was relatively weak. In order to solve this dilemma, Jack Ma introduced the "political commissar system" in Alibaba. In practice, Jack Ma divided the political commissar system into three levels in terms of organizational structure. The most basic level is called "small political commissar", which is distributed in each specific city area. It works with regional managers. The next level is to work with senior regional managers, and then directly to Alibaba's top human resources management. At the same time, Jack Ma divided the construction of the political commissar system into three different stages. The first stage: first strengthen each function and provide supporting things that can be used to develop the basic framework, including the salary system, performance appraisal system and personnel training and development system. The second stage: start to build a political commissar system and establish core values. The third stage: implement the political commissar system strategy, including encounter, action and reaction strategies. With the rapid development and expansion of my country's e-commerce enterprises, personnel management problems are emerging in an endless stream. Among them, the defects of personnel loss, employee negativity, and limited corporate culture rendering are particularly prominent. Therefore, Alibaba's political commissar system is like a stimulant, which elevates Alibaba's human resource management to a strategic level: First, the effective operation of the political commissar system as a human resource management work strategy makes human resource management more perfect. Through the construction of the political commissar system, human resources can jump out of the original cumbersome and specific affairs, and can focus on determining human resource planning based on the company's strategy and realize corporate strategy through human resource expertise and technology.Second, the political commissar system injects spiritual and soul pillars into the company. Grassroots political commissars participate in the daily management and operation of the business department, and can perceive and manage the needs of employees and front-line business needs in real time, and integrate the two, so as to timely propose customized human resource solutions and realize human resource and business work services. At the same time, through the construction of the political commissar system, the implementation of human resource strategy and the close integration of business are realized, which truly realizes strategy-driven and customer value-driven, especially establishes the concept and thinking of the company's human resource management, and makes human resource management move to a new height. The political commissar system replaces the traditional personnel management with perfect humanized management work, which is the most down-to-earth corporate culture model. It allows Alibaba to build an excellent team with dreams and lay the foundation for the company's absolute competitive advantage. This should be the inspiration that the political commissar system gives to the construction of the company's human resources management team.
The political commissar system is a special feature of Alibaba's human resources construction. When talking with Alibaba's employees, middle-level managers, etc., they all mentioned "political commissars" without any prior agreement.