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What should I do if Alibaba products are complained of intellectual property infringement?

| 2Person Answer

[资政知识产权]:会扣分。根据阿里巴巴《知识产权侵权处理规则》:扣分12分(含12分),会被警告处理。被投诉一般侵权行为:

1、同一用户首次被同一知识产权投诉成立,扣4分;

2、同一用户再次被同一知识产权投诉成立,视为重复侵权,每次扣8分,但再次投诉时间距离上一次被扣分的投诉自投诉成立之日起在5日内(含5日)的,不予扣分。

12分-24分之间(含12分) 警告24分-36分之间(含24分) 限权7天36分-48分之间(含36分) 限权15天48分-60分之间(含48分) 限权30天60分或以上 关闭账号严重侵权行为的处理首次被投诉成立 警告第二次被投诉成立 限权7天第三次被投诉成立 限权15天第四次被投诉成立 关闭账号若同一用户被同一知识产权因严重侵权投诉成立累计达到三次,将直接关闭账号。

Professional answer

P

奇点说电商

淘宝、京东、拼多多、跨境电商、自媒体抖音快手、短视频直播教程

[Zhizheng Intellectual Property]: Points will be deducted. According to Alibaba's "Intellectual Property Infringement Handling Rules": 12 points (including 12 points) will be deducted and a warning will be issued. General infringement complaints:

1. The same user is first found guilty of the same intellectual property complaint, 4 points will be deducted;

2. The same user is again found guilty of the same intellectual property complaint, which is considered repeated infringement, and 8 points will be deducted each time. However, if the second complaint is filed within 5 days (including 5 days) from the date of the last complaint, no points will be deducted.

12 points - 24 points (inclusive) Warning 24 points - 36 points (inclusive) 7 days limit 36 ​​points - 48 points (inclusive) 15 days limit 48 points - 60 points (inclusive) 30 days limit 60 points or more Account closure Handling of serious infringement First complaint established Warning Second complaint established 7 days limit 3 days limit 4 days limit 5 days limit 60 points or more Account closure If the same user is found guilty of serious infringement of the same intellectual property right three times in total, the account will be closed directly.

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Alibaba's handling of infringements is aimed at effectively protecting the legitimate rights and interests of intellectual property owners and maintaining the normal order of the e-commerce market in accordance with relevant provisions of Chinese laws and regulations and the Alibaba Anti-Infringement Management Rules. When suspected infringing goods appear on Alibaba, victims can report to Alibaba and file intellectual property infringement complaints. Alibaba will review and handle the complaints and take corresponding measures based on the review results, such as deleting goods, suspending accounts, etc.

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