If you made a purchase through an Alimama managed order and need a refund, you can follow the steps below:

1. Log in to your Alimama managed account and go to the order management page.

2. Find the order you want to refund and click on the order details or the corresponding refund operation button.

3. On the order details page or the refund operation page, find and click "Apply for a refund" or a similar option.

4. Fill out the refund application form according to the page prompts. Usually, you need to provide necessary information such as the reason for the refund and the refund amount.

5. Submit the refund application and wait for review. Alimama managed will review your refund application to ensure that it meets the refund conditions.

6. Once the refund application is approved, you will receive a refund notification and the refund amount will be returned to your payment account or original payment method.

Please note that the specific refund process may vary depending on the order status, refund reason and payment method. If you encounter problems during the refund process, you can contact the customer service department of Alimama Operations and Hosting for further assistance and guidance.