Alibaba provides the following chat tools:

Aliwangwang: Alibaba's instant messaging tool, supports text, voice, video and other communication methods, can be used to communicate with customers, colleagues, etc.

Taobao Chat: Taobao Chat is another chat tool under Alibaba, mainly used for communication between Taobao stores and customers, supports text, voice, video and other communication methods.

Alipay Chat: Alipay Chat is another chat tool under Alibaba, mainly used for communication between Alipay users, supports text, voice, video and other communication methods.

In addition to the above three chat tools, Alibaba also provides some other chat tools, such as Alibaba Cloud Chat, Cainiao Chat, etc. The specific chat tools to use depend on personal needs and preferences.

Regarding this issue, Alibaba has the following chat tools:

1. Aliwangwang: Mainly used for communication between buyers and sellers, and can also be used for internal communication within the enterprise.

2. DingTalk: Mainly used for internal communication within the enterprise, including text chat, group chat, voice call, video call and other functions.

3. Alibaba Enterprise Mailbox: Contains functions such as mailbox, calendar, address book, etc., which can be used for internal communication and collaboration of the enterprise.

4. Lark: Alibaba’s newly launched enterprise-level collaboration tool, including multiple modules such as messages, calendar, files, and meetings.

Alibaba has three chat tools, namely:

Wangwang used by e-commerce trading platforms.

DingTalk used for enterprise collaboration and social networking.

Laiwang is used for social applications and group chats.

Alibaba has only one chat tool, but they are all universal. For example, when you log in to Alibaba, you choose Alibaba Member, and when you log in to Taobao, you choose Taobao Member. They are all universal.

The chat tool for Alibaba International Station and AliExpress is TradeManager, and the Alibaba Chinese Station is 1688. Buyers are Ali Wangwang and sellers are Qianniu. Taobao and Tmall buyers are Taobao Wangwang and sellers are Qianniu.

There is also the mobile app "Laiwang"