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What does an account manager (sales) do specifically?

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阿里巴巴国际事业部的客户经理的工作内容和职责

岗位职责:通过上门拜访结合其它业务模式,为有出口需求的企业提供外贸营销解决方案及专业的售后服务。

工作内容:

1、主动寻找并上门拜访外贸型企业,销售年度会员“出口通”等。

2、需要指导客户熟练掌握阿里巴巴网站使用和后台管理工具操作技巧,并可以解答客户常见问题。

3、要推广和销售增值服务,和客户建立长期良好的合作关系。

职位要求:

大专以上学历,英语四级,喜欢销售,一年以上销售工作经验,有电子商务,外贸,市场运营推广等经验优先;

具较强的服务、创新意识,乐观自信,有较强的沟通和学习能力;

通过上门拜访结合其它展业模式,为有出口需求的企业,提供外贸营销解决方案及专业的售后服务。

Professional answer

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Job content and responsibilities of an account manager in Alibaba's International Division

Job responsibilities: Provide foreign trade marketing solutions and professional after-sales services to companies with export needs through door-to-door visits combined with other business models.

Job content:

1. Actively search for and visit foreign trade companies, sell annual membership "Export Pass", etc.

2. Need to guide customers to master the use of Alibaba's website and backend management tools, and be able to answer customers' common questions.

3. Promote and sell value-added services and establish long-term good cooperative relationships with customers.

Job requirements:

College degree or above, CET-4, like sales, more than one year of sales experience, experience in e-commerce, foreign trade, market operation and promotion is preferred;

Strong sense of service and innovation, optimistic and confident, strong communication and learning ability;

Through door-to-door visits combined with other business development models, provide foreign trade marketing solutions and professional after-sales services for companies with export needs.

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