The delivery rules for Alibaba sellers are as follows:

1. If the goods cannot be delivered due to force majeure, even if the buyer complains to the rights protection website, there will be no judgment or deduction of points.

2. In the case of failure to deliver, it is recommended to explain the adjustment of the delivery cycle in the details, and actively communicate with the buyer after the refund;

3. If the area is severely affected by natural disasters and cannot deliver goods normally, we will notify you separately.