买家逾期不付款,默认关闭交易(如果卖家修改交易价格或买家操作过网银但没有付款成功会重新开始计算超时时间)
提前3天、1天
买家已付款,等待卖家发货
自支付宝收到买家付款起24小时
卖家逾期不发货,买家可以申请退款
打开买家退款入口,无提醒
卖家已发货,等待买家确认收货
自卖家声明发货之日起:1天(淘宝自动发货交易)/3天 (虚拟物品)/ 10天(快递、不需要运输)/ 30天(平邮);阿里巴巴网站上的交易自卖家发货之日起15天;其它网站上的交易如另有约定,根据买家付款前的提示信息确定交易收货确认时限(注:买家承担运费的交易,超时规则由买家拍下时选择的物流方式来确定超时;卖家承担运费的交易,超时规则根据卖家发货时选择的物流方式来确定超时)
买家逾期不确认收货,也没有申请退款,默认买家已收到货且货物质量符合交易双方的约定,交易成功,付款给卖家 。
If the buyer fails to pay within the deadline, the transaction will be closed by default (if the seller modifies the transaction price or the buyer has operated the online banking but failed to pay, the timeout period will be recalculated)
3 days, 1 day in advance
The buyer has paid and is waiting for the seller to ship
24 hours from the time Alipay receives the buyer's payment
If the seller fails to ship within the deadline, the buyer can apply for a refund
Open the buyer's refund entrance without reminder
The seller has shipped and is waiting for the buyer to confirm receipt
From the date the seller declares shipment: 1 day (Taobao automatic shipment transaction)/3 days (virtual items)/10 days (express delivery, no transportation required)/ 30 days (ordinary mail); 15 days from the date of shipment of the goods on Alibaba.com; if otherwise agreed on for transactions on other websites, the time limit for confirming receipt of the goods will be determined according to the prompt information before payment by the buyer (Note: For transactions where the buyer bears the shipping costs, the time limit is determined by the logistics method selected by the buyer when the order is placed; for transactions where the seller bears the shipping costs, the time limit is determined by the logistics method selected by the seller when the order is shipped)
If the buyer does not confirm receipt of the goods after the deadline and does not apply for a refund, it is assumed that the buyer has received the goods and the quality of the goods meets the agreement between the two parties, the transaction is successful, and the payment is made to the seller.