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Can Alibaba return goods?

| 3Person Answer

1 阿里巴巴可以退货。

2 因为阿里巴巴推出了“消费者保障服务”,即在交易双方发生争议时,可以向平台申请介入处理,而平台会根据实际情况对交易进行退款或退货等处理。

3 此外,阿里巴巴还有一些卖家自发设立的“7天无理由退货”等服务,为消费者提供更好的退货保障。但是需要注意的是,不同商品或卖家可以有不同的退货政策,具体以实际情况为准。

Professional answer

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1 Alibaba can return goods.

2 Because Alibaba has launched a "consumer protection service", that is, when a dispute occurs between the two parties of a transaction, you can apply to the platform for intervention, and the platform will refund or return the transaction according to the actual situation.

3 In addition, Alibaba also has some sellers who have spontaneously set up services such as "7-day no-reason return" to provide consumers with better return protection. However, it should be noted that different products or sellers may have different return policies, which shall be subject to the actual situation.

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You can return goods on Alibaba. You can contact the seller directly and negotiate the specific return matters with the seller. If the seller does not agree to the return, you can click "Apply for Refund" under "Confirm Receipt", and then 4 days after applying for a refund, click the "Apply for Customer Service Intervention" button on the page to ask Alibaba staff to assist in handling it. It's similar to Taobao. It's just that there is no rule of seven-day unconditional return and exchange.

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Yes

Yes, as long as the goods are returned within a certain period of time, even if the seller disagrees, the system will agree to the return application within 7 days, provided that you have returned the goods to the seller. Generally speaking, the seller will agree to the return

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