1. First log in to the "My Alibaba" background, click "Application" at the top, and then you can enter the page of all applications. There are applications we often use and applications that have not been added.

2. Continue to pull down, find the "Sub-account Management" application, and click it.

3. Enter the sub-account interface, and we can set it according to the specific situation of our company. (Generally, the company's online sales should be a team, promotion department, customer service department, after-sales department, etc., so it should be set according to the specific situation)

4. After setting up the sub-account, we should also assign certain permissions to each sub-account to better manage the company's affairs. Set the employee's permissions according to "Employee Management-Role Permissions-Modify Permissions" in turn.

5. Finally, the diversion setting. The so-called diversion means that when a customer comes to the store and clicks to negotiate immediately, he should be received by the main account or sub-account. The main diversion form of Wangwang is also average diversion. One advantage of this is that when there are multiple customer service representatives, it can be done fairly. When it is busy, other employees can share the responsibility. When other accounts are not online, we can also set one of the employees to receive customers.