As a social logistics integrator under the Alibaba ecosystem, from the beginning of transportation, Cainiao will inject the orders from the Alibaba retail platform it handles into the logistics and express delivery enterprise platform it cooperates with, linking the business flow and logistics, integrating the route transportation company data, and the Cainiao platform will provide routing order distribution, logistics cloud and other services through big data analysis.

Based in the city, in the last mile, Cainiao has jointly built Cainiao Stations with Tongdabai and other partners, of which Cainiao holds approximately 55.8% of the shares. Cainiao Stations adopt a franchise system to receive express delivery, reducing the pressure of delivery, and are distributed in urban communities and campuses.