What should I do if the Alibaba logistics is lost?
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1Person Answer
亲，如果是物流公司丢件了，你要及时跟买家沟通，让买家联系他所发物流公司的的相关人员处理，因物流公司丢件对你来说暂时没有损失，你要及时跟卖家沟通说明情况，并延长收货时间，没收到货物千万不要点击确认收货，这样你可能钱物两空，。
Professional answer
Dear, if the logistics company loses the item, you should communicate with the buyer in time and ask the buyer to contact the relevant personnel of the logistics company to handle it. Because the logistics company loses the item, you will not suffer any loss for the time being. You should communicate with the seller in time to explain the situation and extend the delivery time. Do not click to confirm the delivery if you have not received the goods, otherwise you may lose both money and goods.
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