If the seller does not receive the payment after the buyer confirms receipt of the goods, you can wait patiently for a while. It may be that there is no money in the buyer’s account, so the system cannot deduct the money. After that, Alibaba should advance the payment to the seller, but there may be a time lag. After all, Alibaba has introduced insurance in Cheng E Credit to bear the risk of the buyer’s payables.

And if the seller still has not received the payment after 30 days, it is recommended to take the initiative to contact the platform customer service for consultation to see if Alibaba has delayed the advance payment. In short, the seller accounts receivable loan service provided by Alibaba is about 30 days. Regardless of whether the buyer repays the loan, the seller can generally get the money.