是的。智篆商业研究院是阿里巴巴官方的对外学习平台,2012年,智篆商业获得阿里巴巴集团战略投资,与阿里巴巴集团淘宝教育(原淘宝大学)达成战略合作,成为官方合作机构。智篆商业小二是阿里官方。其实小二,只是一个大的泛概念,小二的身份,就是代表这个人是属于阿里巴巴官方旗下的客服。
Yes. Zhizhuan Business Research Institute is Alibaba's official external learning platform. In 2012, Zhizhuan Business received strategic investment from Alibaba Group and reached a strategic cooperation with Alibaba Group Taobao Education (formerly Taobao University) to become an official cooperative institution. Zhizhuan Business Xiaoer is Alibaba's official. In fact, Xiaoer is just a general concept. The identity of Xiaoer means that this person is an official customer service of Alibaba.
It is not Alibaba's. Because Zhizhuan Business is an independent company that focuses on the research and development and services of intelligent supply chains. Although it has a cooperative relationship with Alibaba, it is not a subsidiary or brand of Alibaba. Alibaba is a comprehensive e-commerce platform company in China, which owns well-known brands such as Taobao, Tmall, and Cainiao.