如果没有存在商标侵权行为,可以对投诉方发起反通知。包括: 提供向商标权利人处进货的相关凭证(进购合同、发票) 提供商标权利人或者代理商的商标授权凭证
(3)主张自有商标(若您主张未侵犯投诉方的商标,而您使用的为自己的注册商标) 提供自有商标证书完整正反面
(4)非商标性使用 (对于非专业人士太难,工程量也大,建议找第三方知产机构或知产律师) 若您认为投诉方的商标为行业通用词汇,或已被相关部门认定为是对该商品的合理描述,而您在描述销售商品时不可避免的要使用到该词,因此,您对于该词汇的使用属于非商标性的合理使用。例如玉米、小麦等表示商品品类的词汇,您可选择提供以下材料进行申诉:
1)相关部门下发的判决或裁定,包括但不限于市场监管机关、司法机关等下达的判决或裁定,当中应包含对于类似用法为非商标性使用的认定; 2)相关部门下发的国家标准或行业标准裁定书,例如《中华人民共和国国家标准:温石棉(GB/T 8071-2008)》中的“温石棉”,若在特定类目合理描述使用,不存在歪曲或不当突出使用的情况,则不构成侵犯商标权的行为;
3)专业工具书及词典列入该商品名称的书籍材料,相关历史文献、古籍、史册或地方志、药典等,也可提供较为权威的新华字典、英文词典中、历史典籍对该商标词的解释,以供平台认定是否构成侵权;
4) 商标申请日前的论文、书籍或宣传资料等文献,以证明商标当时已属于通用词汇,相关论文证明数量应当>=2;可提供商标申请日前的书籍、论文等材料证明构成合理表述或行业通用词汇。注意:若投诉方商标为海外商标的,需提供来源于海外的书籍/论文等证明材料,为进一步增强证据的证明力,建议提供2篇以上有描述投诉方商标为某种特殊含义名称的文献资料。
(5)不在权利人商标保护范围(商标类别) 若您主张自己所销售商品的类目没有落入权利人商标的具体范围,您需要具体说明被投诉产品所属的商品类别。
(6)不在权利人商标保护范围(商标差异)(联系第三方知产机构或者知产律师,出具商标侵权对比分析报告。) 若您认为您使用的标识与投诉方商标不相同或近似,也不可能导致一般消费者的混淆,请圈出具体不同位置,并以文字对比形式做出详细的描述。商标是否近似的比较往往会综合两个商标的音、形、意、整体视觉效果等进行综合对比,细微不同经常不能作为商标不相同或者不相似的理由。
如果您真的存在商标侵权行为,也就是产品上使用了投诉方的注册商标,并且产品类别也一致。不要想着反通知了,大概率也是失败的。建议商家及时与投诉方联系,并删除侵权商品链接,与投诉方进行沟通,并适当做出一些赔偿,以挽回对方损失,通常对方会要求一些赔偿,才愿意和解。和解之后,请对方撤销投诉,最终和平解决投诉事件。 如有需要欢迎私信咨询。
If there is no trademark infringement, you can initiate a counter-notice against the complaining party. Including: Providing relevant evidence of purchasing goods from the trademark right holder (purchase contract, invoice) Providing the trademark authorization certificate of the trademark right holder or agent
(3) Claiming your own trademark (if you claim that you have not infringed the complaining party's trademark, and you are using your own registered trademark) Provide the complete front and back of your own trademark certificate
(4) Non-trademark use (too difficult for non-professionals, and the workload is also large. It is recommended to find a third-party intellectual property agency or intellectual property lawyer) If you believe that the complaining party's trademark is a common industry term, or has been recognized by relevant departments as a reasonable description of the product, and you inevitably use the term when describing the product you sell, therefore, your use of the term is a non-trademark fair use. For example, for words that represent commodity categories such as corn and wheat, you can choose to provide the following materials to file a complaint:
1) Judgments or rulings issued by relevant departments, including but not limited to judgments or rulings issued by market supervision authorities, judicial authorities, etc., which should include the determination that similar usage is non-trademark use; 2) National standards or industry standard rulings issued by relevant departments, such as "chrysotile asbestos" in the "National Standard of the People's Republic of China: Chrysotile Asbestos (GB/T 8071-2008)", if it is reasonably described and used in a specific category without distortion or improper prominence, it does not constitute an infringement of trademark rights;
3) Book materials listed in professional reference books and dictionaries on the name of the product, relevant historical documents, ancient books, historical records or local chronicles, pharmacopoeias, etc., and more authoritative Xinhua Dictionary, English dictionary, and historical books on the interpretation of the trademark word can also be provided for the platform to determine whether it constitutes infringement;
4) Papers, books or promotional materials before the trademark application date to prove that the trademark was a common word at that time. The number of relevant papers should be >= 2; books, papers and other materials before the trademark application date can be provided to prove that it constitutes a reasonable expression or a common word in the industry. Note: If the complaining party's trademark is an overseas trademark, you need to provide supporting materials such as books/papers from overseas. In order to further enhance the probative force of the evidence, it is recommended to provide more than 2 documents that describe the complaining party's trademark as a name with a special meaning.
(5) Not within the scope of protection of the right holder's trademark (trademark category) If you claim that the category of the goods you sell does not fall within the specific scope of the right holder's trademark, you need to specify the category of goods to which the complained product belongs.
(6) Not within the scope of protection of the right holder's trademark (trademark difference) (Contact a third-party intellectual property agency or intellectual property lawyer to issue a comparative analysis report on trademark infringement.) If you believe that the logo you use is not identical or similar to the complaining party's trademark and is unlikely to cause confusion among general consumers, please circle the specific different locations and make a detailed description in the form of text comparison. The comparison of whether the trademarks are similar often combines the sound, shape, meaning, and overall visual effects of the two trademarks for a comprehensive comparison. Minor differences often cannot be used as a reason for the trademarks to be different or dissimilar.
If you really have trademark infringement, that is, the complaining party's registered trademark is used on the product, and the product category is also the same. Don't think about counter-notification, it is likely to fail. It is recommended that the merchant contact the complaining party in a timely manner, delete the infringing product link, communicate with the complaining party, and make some appropriate compensation to recover the other party's losses. Usually the other party will ask for some compensation before being willing to settle. After the settlement, ask the other party to withdraw the complaint and finally resolve the complaint peacefully. If necessary, please send a private message for consultation.
The way Alibaba handles infringement is as follows:
If the circumstances are minor and do not constitute a crime, administrative penalties will generally be imposed, including warnings, fines, confiscation of illegal gains, confiscation of illegal property, etc.
If the circumstances are serious and constitute a crime, criminal liability will be pursued in accordance with the law.
If the circumstances are minor and do not constitute a crime, but violate administrative regulations, administrative penalties will be imposed.
If the circumstances are serious and constitute a crime, but are exempted from criminal penalties, criminal penalties will be imposed.
In short, the way Alibaba handles infringement needs to be judged according to the specific circumstances. If the circumstances are minor and do not constitute a crime, and violate administrative regulations, administrative penalties can be imposed; if the circumstances are serious and constitute a crime, and are exempted from criminal penalties, criminal penalties can be imposed.
If you believe that Alibaba has infringed your intellectual property rights, you can take the following steps:
1. Collect evidence: Collect evidence of infringement, including screenshots, transaction records, emails, etc.
2. Contact Alibaba customer service: Contact customer service on the Alibaba website, explain the infringement to them, and provide relevant evidence.
3. Submit a complaint: Submit a complaint on the Alibaba intellectual property protection platform and upload evidence. Alibaba will investigate after receiving the complaint. If infringement is found, it will require the infringer to stop the infringement and impose penalties on it.
4. Seek legal help: If Alibaba cannot resolve the infringement issue, you can consider seeking legal help, such as contacting an intellectual property lawyer to file a lawsuit.
It should be noted that when dealing with infringement issues, you should remain objective and rational and avoid emotional behavior. At the same time, you should understand relevant laws and regulations and comply with legal procedures.