How to cancel the Ali Communication 170 phone card:

1. If you don’t want to use the 170 number you purchased before, you can directly contact customer service and a dedicated waiter will handle it. If there is a balance, generally 31 days after the account is cancelled, after the bill is completed, the system will automatically transfer the remaining amount to your Alipay account, and you can log in to Alipay to check the returned balance. If your number has not been paid within three months after it is suspended, the number will be automatically recycled and you will no longer be able to use this number. If your Taobao account has only purchased one 170 card before, you can purchase it again after the card is cancelled.

2. Call the customer service number 10029 directly to cancel the number.