How to return and refund on Alibaba?
第一步，点击全部订单。打开阿里巴巴，进入个人主页，点击“全部订单”，进入订单页面。点击申请售后
第二步，在订单页面，找到我们需要的订单，点击“申请售后”，进入售后申请页面。点击提交售后申请
第三步，在售后申请页面，依次填写相关信息，信息填写完成后，点击“提交售后申请”即可。
Professional answer
The first step is to click on all orders. Open Alibaba, go to your personal homepage, click on "all orders" to enter the order page. Click to apply for after-sales service
The second step is to find the order we need on the order page, click "apply for after-sales service" to enter the after-sales application page. Click to submit after-sales application
The third step is to fill in the relevant information on the after-sales application page. After completing the information, click "submit after-sales application".
1/4Enter the Alibaba main interface and click My in the lower right corner.
2/4
Click My Orders here.
3/4
After finding the relevant order, click More here.
4/4
Finally, click Apply for a Refund here.
The return and refund methods of Alibaba are as follows:
1. You can only apply for a refund after the seller clicks Ship. This requires communication with the seller. Let him click Ship first, then you click Refund, and the seller will confirm and return it! 2. After the delivery deadline, if the seller has not shipped the goods, the system will automatically refund the money. You can complain to the seller based on evidence such as Wangwang chat records!
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