What to do if you encounter unreasonable merchants on Alibaba?
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1Person Answer
遇到阿里巴巴不讲理商家，首先你就要拨打阿里巴巴1688的客服电话进行投诉，一般来说1-2个工作日就会解决了，如果没用，那么你就联系商家说明情况，如果商家不承认那么你就打阿里巴巴总部客服电话，向他们说明情况，并且告诉他们如果解决不了就拨打12315投诉电或者质量监督部门的电话，这样基本就差不多了。
Professional answer
If you encounter unreasonable merchants on Alibaba, first you should call Alibaba's 1688 customer service phone to file a complaint. Generally speaking, it will be resolved within 1-2 working days. If it doesn't work, then you can contact the merchant to explain the situation. If the merchant does not admit it, then you can call Alibaba headquarters customer service, explain the situation to them, and tell them to call 12315 complaint hotline or the quality supervision department if it cannot be resolved. That's basically it.
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