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How to return goods on Alibaba?

| 1Person Answer

直接在阿里巴巴后台申请退货退款,再寄回退货的包裹,具体操作

1点击全部订单

打开阿里巴巴,进入个人主页,点击“全部订单”,进入订单页面。

2 点击申请售后

在订单页面,找到我们需要的订单,点击“申请售后”,进入售后申请页面。

3 点击提交售后申请

在售后申请页面,依次填写相关信息,信息填写完成后,点击“提交售后申请”即可。

Professional answer

P

电商焦点

聚焦电商新闻资讯,干货分享,独特的视角,独特分析尽在电商焦点

Apply for return and refund directly in the Alibaba backend, and then send back the returned package. Specific steps

1 Click All Orders

Open Alibaba, enter your personal homepage, click "All Orders" to enter the order page.

2 Click to apply for after-sales

On the order page, find the order we need, click "Apply for after-sales" to enter the after-sales application page.

3 Click to submit after-sales application

On the after-sales application page, fill in the relevant information in turn. After completing the information, click "Submit after-sales application".

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