直接在阿里巴巴后台申请退货退款,再寄回退货的包裹,具体操作
1点击全部订单
打开阿里巴巴,进入个人主页,点击“全部订单”,进入订单页面。
2 点击申请售后
在订单页面,找到我们需要的订单,点击“申请售后”,进入售后申请页面。
3 点击提交售后申请
在售后申请页面,依次填写相关信息,信息填写完成后,点击“提交售后申请”即可。
Apply for return and refund directly in the Alibaba backend, and then send back the returned package. Specific steps
1 Click All Orders
Open Alibaba, enter your personal homepage, click "All Orders" to enter the order page.
2 Click to apply for after-sales
On the order page, find the order we need, click "Apply for after-sales" to enter the after-sales application page.
3 Click to submit after-sales application
On the after-sales application page, fill in the relevant information in turn. After completing the information, click "Submit after-sales application".