How does Alibaba provide customer service?
详细的操作流程是这样的：
1.先登录主账号，点击“我的阿里”—“我的应用”—“旺铺”—“查看您的旺铺”
2.然后会进入到自己的旺铺，右边出现一个“企业在线”，点击企业在线下方的“我要设置”—“接待人员设置”—“添加接待人员”，会提示“请输入对方阿里巴巴中文站的登录名”，就可以把事先申请的或者已有的阿里巴巴中国站的登录账号输进去，再点“发送邀请”，然后确认就可以了。
Professional answer
The detailed operation process is as follows:
1. Log in to the main account first, click "My Alibaba" - "My Application" - "Wangpu" - "View Your Wangpu"
2. Then you will enter your own Wangpu, and a "Enterprise Online" will appear on the right. Click "I want to set up" - "Receptionist Settings" - "Add Receptionist" under Enterprise Online. It will prompt "Please enter the login name of the other party's Alibaba Chinese site". You can enter the login account of Alibaba China site that you applied for in advance or already have, then click "Send Invitation", and then confirm it.
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