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Do I need a verification code to download Alibaba DingTalk?

| 1Person Answer

在常用设备上登陆钉钉账号是不需要验证码的;在常用设备上开启人脸识别登陆也是不需要验证码的哦。

【温馨提示】:

1、如果您在登录钉钉的时候提示需要短信验证码,是因为如果系统检测到用户不是使用常用设备登录,就会要求短信验证以保证安全。

2、若您是在常用设备上登录,但是还是要求短信验证,建议检查一下钉钉版本是否最新,尝试升级版本或卸载重装尝试。

3、若已经是最新版本,建议可以在手机钉钉点击此处:https://tb.cn/oEgVLSx ,选择【登录注册】,提交您遇到的情况截图和文字描述提交给技术人员排查处理。

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You don’t need a verification code to log in to your DingTalk account on a commonly used device; you also don’t need a verification code to enable face recognition login on a commonly used device.

【Tips】:

1. If you are prompted to need a text message verification code when logging in to DingTalk, it is because if the system detects that the user is not logging in using a commonly used device, it will require text message verification to ensure security.

2. If you are logging in on a commonly used device, but still require text message verification, it is recommended that you check whether the DingTalk version is the latest, try upgrading the version or uninstall and reinstall.

3. If it is already the latest version, it is recommended that you click here on your mobile DingTalk: https://tb.cn/oEgVLSx, select [Login and Register], and submit a screenshot and text description of the situation you encountered to the technical staff for investigation and processing.

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