It is possible to record Alibaba sellers' phone calls. Alibaba provides a call recording function, sellers can choose to record phone calls, and can save the recordings in the cloud. The recording function helps sellers retain evidence to prevent disputes and controversies. At the same time, the recording can also serve as a proof of communication between sellers and buyers, helping to resolve any possible misunderstandings or misconduct. However, before recording a call, sellers should comply with relevant laws and regulations, including obtaining the consensus and permission of the parties involved in the call.