Four days after you applied for after-sales service, if you and the seller still cannot reach an agreement on the solution, you can choose according to the situation: If the seller has not taken any action, you can try to wait for 7 days after applying for after-sales service, and the system will automatically assume that the seller agrees to after-sales service.

If the seller refuses the after-sales service agreement, or if you are in a hurry, you can apply for customer service intervention on the after-sales details page or the after-sales management list page. Apply from the after-sales details page Apply from the after-sales management list page