阿里巴巴运营的日常工作包括但不限于:维护网站的正常运营和稳定性,监控销售数据和用户体验,提升产品品质和客户满意度,管理供应商和物流等各方面的合作关系,加强市场竞争力并推广企业形象等等。具体细节包括每日更新网站内容和商品信息、处理客户投诉和退货等售后服务、推出促销活动和优惠券等营销手段、通过数据分析进行市场调研和产品优化等等。此外,阿里巴巴还要与各平台进行合作,并定期进行内外部培训和团队会议等。
The daily work of Alibaba Operations includes but is not limited to: maintaining the normal operation and stability of the website, monitoring sales data and user experience, improving product quality and customer satisfaction, managing various cooperative relationships such as suppliers and logistics, strengthening market competitiveness and promoting corporate image, etc. Specific details include daily updating of website content and product information, handling customer complaints and returns and other after-sales services, launching marketing methods such as promotional activities and coupons, conducting market research and product optimization through data analysis, etc. In addition, Alibaba also cooperates with various platforms and conducts internal and external training and team meetings regularly.