• Good e-commerce,Welcome!
Home > Cross border EC > Aliexpress

Description of the AliExpress order management training process?

| 2Person Answer

在速卖通订单管理实训过程中,需要完成以下几个步骤: 1. 下载速卖通销售订单:登陆速卖通账号,在我的订单中下载已售出的订单,保存到本地。 2. 确认订单信息:检查订单信息是否正确,包括商品名称、数量、价格、收货人地址、物流方式等。 3. 处理订单:对于需要发货的订单,根据客户下单时选择的物流方式进行发货,并及时更新订单状态。对于退货、退款、纠纷等问题,及时与客户沟通处理。 4. 订单跟踪:跟踪订单的物流信息,及时更新订单状态,并向客户提供物流信息。 总的来说,在速卖通订单管理实训过程中需要注意订单处理速度和与客户的沟通,以保证客户满意度和订单处理效率。

Professional answer

C

移动电商那些事

分享移动电商最新动态和移动电商实操干货

During the AliExpress order management training process, you need to complete the following steps: 1. Download AliExpress sales orders: Log in to your AliExpress account, download the sold orders in My Orders, and save them locally. 2. Confirm order information: Check whether the order information is correct, including product name, quantity, price, consignee address, logistics method, etc. 3. Process orders: For orders that need to be shipped, ship according to the logistics method selected by the customer when placing the order, and update the order status in a timely manner. For returns, refunds, disputes and other issues, communicate with customers in a timely manner. 4. Order tracking: Track the logistics information of the order, update the order status in a timely manner, and provide logistics information to customers. In general, during the AliExpress order management training process, you need to pay attention to the order processing speed and communication with customers to ensure customer satisfaction and order processing efficiency.

电商在线

见锐度、见洞察,聚焦互联网和新商业的创新媒体

Carefully select products to sell, with selling points and features, including listing, price updates...

Similar Q&A

recommend How to get the first order from a new AliExpress store?

    E-c News Continuously pushing e-commerce knowledge to you

    African netizens use China Africa cross-border e-commerce platform for online shopping
    looking at China's modern business history, the word "profiteer" must be familiar to everyone. To put it bluntly, profiteer is a person who earns a pric...
    how is the new seller of cross-border e-commerce doing?
    I believe many treasure mothers have an idea to do their own business and want to increase their income. Go to work, but you can't take care of your chi...
    how can cross-border e-commerce Amazon sell on Amazon platform without goods?
    cross border e-commerce trade entities in different customs territories conduct trade on the Internet, and then complete the whole transaction through cross-...
    Amazon store opening process and cost analysis!
    With the rapid development of cross-border e-commerce, more and more sellers want to enter Amazon. However, many people are still new to Amazon's cross-...
    Amazon plans to expand its pharmacy business on a large scale and will add same day delivery service
    Amazon Pharmacy says its growth strategy relies on the development and launch of “modular” pharmacies of varying sizes. (Amazon)
    It's convenient! Taobao adds WeChat Pay function
    On September 4th, Taobao and Tmall announced that in order to enhance consumers' shopping experience, Taobao plans to add WeChat payment capabilities an...
    China's Taobao working with startup on deliveries by reusable rocket
    SHENZHEN, China (hb2b) - Chinese rocket maker Space Epoch is working with Alibaba's online shopping platform Taobao to make reusable rockets for express...

    Popular tags