1、注册物流公司账号
在进行一件代发之前,卖家首先需要注册一个物流公司账号。目前比较知名的代发服务商包括顺丰速运、圆通快递、中通快递等。卖家需要在物流网站上注册自己的账号,并提交相应的资料以便审核。审核通过之后,就可以开始使用物流公司的功能了。
2、上传商品信息和库存
在完成账号注册之后,卖家需要将自己的商品信息和库存上传到物流公司的系统中。这些信息包括商品名称、规格、价格、库存等。这是为了让物流公司将这些商品信息与订单匹配,确保正确发送货物。
3、接受订单
当买家下单时,卖家需要在物流公司的系统中接受这个订单。接受订单的过程中,需要检查商品信息和库存,确保可以正常发货。如果库存不足或者商品信息有误,需要及时与买家联系并提供解决方案。
4、寄出货物
在接受订单之后,卖家需要及时将货物寄出。为了确保快递的准确性和安全性,卖家需要仔细检查所有货物,并在包裹上贴上正确的标签。然后,将包裹交给物流公司,等待发货。
5、确认收货
当货物成功送达买家手中之后,卖家需要在物流公司的系统中确认收货。这个步骤非常重要,因为它可以触发物流公司的结算操作。
注意事项
1、选择合适的物流公司
不同的物流公司有着不同的服务质量和价格体系。因此,在选择物流公司时,卖家需要进行详细的比较和评估,选择最适合自己的合作伙伴。
2、准确记录商品信息和库存
在无货源电商模式下,卖家需要向物流公司提供准确的商品信息和库存量。因此,建议卖家采用专业的库存管理软件进行管理,确保信息的准确性和实时同步。
3、及时处理售后问题
当买家收到货物后,如果出现任何问题,卖家需要及时处理。在无货源电商模式下,物流公司并不直接负责售后服务,因此卖家必须自己对这些问题进行处理。
4、注意配送时间和安全
在发货过程中,卖家需要注意配送时间和货物安全。一旦超时或者货物损坏,将会给买家带来不好的购物体验,从而影响自己的销售业绩。
5、避免恶意评价
在无货源电商模式下,卖家需要承担更多的风险,因为不能对商品进行质量把关,可能存在质量问题。此时,如果遭遇恶意评价,就需要及时与平台沟通,维护自己的权益。
1. Register a logistics company account
Before dropshipping, sellers first need to register a logistics company account. Currently, the more well-known dropshipping service providers include SF Express, YTO Express, ZTO Express, etc. Sellers need to register their own account on the logistics website and submit the corresponding information for review. After the review is passed, you can start using the functions of the logistics company.
2. Upload product information and inventory
After completing the account registration, sellers need to upload their own product information and inventory to the logistics company's system. This information includes product name, specifications, price, inventory, etc. This is to allow the logistics company to match this product information with the order to ensure that the goods are sent correctly.
3. Accept the order
When the buyer places an order, the seller needs to accept the order in the logistics company's system. In the process of accepting the order, it is necessary to check the product information and inventory to ensure that it can be shipped normally. If the inventory is insufficient or the product information is incorrect, it is necessary to contact the buyer in time and provide a solution.
4. Send the goods
After accepting the order, the seller needs to send the goods in time. In order to ensure the accuracy and safety of the express delivery, the seller needs to carefully check all the goods and put the correct labels on the packages. Then, hand the package to the logistics company and wait for delivery.
5. Confirm receipt
When the goods are successfully delivered to the buyer, the seller needs to confirm the receipt in the logistics company's system. This step is very important because it can trigger the settlement operation of the logistics company.
Notes
1. Choose a suitable logistics company
Different logistics companies have different service quality and price systems. Therefore, when choosing a logistics company, sellers need to make detailed comparisons and evaluations to choose the most suitable partner.
2. Accurately record product information and inventory
In the no-source e-commerce model, sellers need to provide accurate product information and inventory to the logistics company. Therefore, it is recommended that sellers use professional inventory management software for management to ensure the accuracy and real-time synchronization of information.
3. Deal with after-sales issues in a timely manner
When the buyer receives the goods, if any problems arise, the seller needs to deal with them in a timely manner. In the no-source e-commerce model, the logistics company is not directly responsible for after-sales service, so the seller must deal with these problems by himself.
4. Pay attention to delivery time and safety
During the delivery process, sellers need to pay attention to delivery time and goods safety. Once the time is exceeded or the goods are damaged, it will bring a bad shopping experience to the buyer, thereby affecting their sales performance.
5. Avoid malicious reviews
In the no-source e-commerce model, sellers need to bear more risks because they cannot control the quality of the goods and there may be quality problems. At this time, if you encounter malicious reviews, you need to communicate with the platform in a timely manner to safeguard your rights and interests.
AliExpress direct delivery means purchasing goods directly from the source on behalf of the seller and shipping the goods directly to the buyer, eliminating the tedious process of the seller preparing and shipping the goods themselves.
The following is the process of direct delivery on AliExpress:
1. Find the source: Find a suitable source supplier on AliExpress and choose a reliable, reasonably priced and timely source to cooperate with.
2. Contact the source: Contact the source through the platform chat tool, email or other means to negotiate with it on matters related to product prices, shipping methods, payment methods and after-sales services, and fully understand the source's procurement terms, return and exchange policies, etc.
3. List products: List the products provided by the source on the AliExpress platform, set the price, shipping cost, product description, pictures and other information of the goods through the platform, and negotiate the method and time of delivery with the source.
4. Customer orders: Customers place orders on the AliExpress website or APP to purchase goods and pay for the order.
5. Orders to the source: Sellers place orders to the source, including product name, quantity, price, delivery address, contact information, etc.
6. Payment: Sellers pay for goods through online payment or offline transfer.
7. The source delivers the goods: After receiving the order and payment, the source delivers the goods to the buyer in the agreed manner and time.
8. Upload logistics information: The source uploads the logistics information and order number of the shipment to the AliExpress platform to facilitate sellers to query logistics information.
9. Follow up logistics information: Sellers follow up logistics information in a timely manner, understand the logistics situation of the order, and communicate with buyers about some unexpected situations as soon as possible.
10. Confirm receipt and settle: After the customer confirms receipt of the goods, the seller will receive the order amount minus the payment and platform service fee, and the source party will also receive the corresponding profit, and the entire transaction process is over.
If you have opened a non-source store on AliExpress, that is, you do not have your own actual inventory, you can still handle shipments in the following ways:
1. Consignment: Establish a cooperative relationship with suppliers, wholesalers or agents, who will be responsible for storing and shipping products. When an order is generated, you only need to send the order details to the supplier, and the supplier will ship directly from their inventory to the customer.
2. Factory direct shipment: Cooperate with product manufacturers and let them ship products directly from the factory to customers. This method can reduce unnecessary links and speed up delivery.
3. Third-party logistics warehouse: Choose to use a third-party logistics warehouse service, which will be responsible for storing and shipping products. You can send the products to them and provide order information, and they will ship according to the order requirements.
4. Delivery after purchase: When the customer places an order, you purchase the required products from the supplier, and then let the supplier deliver the products directly to the customer. This method requires ensuring that the supplier can deliver the products in a timely manner and meet the customer's needs.
Before choosing any of the above methods, it is recommended that you communicate and negotiate in detail with the relevant partners to ensure that they have stable supply capabilities and reliable delivery services. In addition, timely communication and tracking are also the key to ensuring that the order is shipped on time.