What to do if AliExpress loses the chargeback?
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1Person Answer
速卖通拒付败诉了的解决办法
1.买家向信用卡公司提出拒付申请。
2.买家的信用卡公司向速卖通/支付宝的商家银行通报拒付,并向速卖通/支付宝扣除相应资金。
3.速卖通/支付宝暂时冻结被拒付的交易。
4.速卖通/支付宝立即向卖家发出电子邮件,要求其提供附加信息,用于对拒付提出抗辩
Professional answer
Solution to AliExpress’s chargeback
1. The buyer files a chargeback application with the credit card company.
2. The buyer’s credit card company notifies the merchant bank of AliExpress/Alipay of the chargeback and deducts the corresponding funds from AliExpress/Alipay.
3. AliExpress/Alipay temporarily freezes the chargedback transaction.
4. AliExpress/Alipay immediately sends an email to the seller, requesting additional information to defend against the chargeback
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