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How to check violations on the AliExpress mobile version?

| 2Person Answer

速卖通手机版并没有专门的违规查看功能,但您可以通过以下方式关注店铺的违规情况:

1. 关注平台通知:速卖通会通过电子邮件或站内信通知卖家违规情况。请确保及时查看这些通知,了解店铺是否存在违规行为。

2. 关注订单状态:在速卖通手机版中,您可以查看订单状态,了解是否存在异常订单。如果发现异常订单,请及时处理,避免违规。

3. 定期检查商品:登录速卖通电脑版,进入“我的速卖通”-->“商品管理”-->“所有商品”,查看商品详情,确保商品信息合规。此外,您还可以通过搜索框查询店铺内是否存在违规商品。

4. 监控店铺评分:关注店铺的评分情况,如果评分突然下降,可能是出现了违规行为。此时,您需要及时查找原因并解决问题。

5. 关注退款和投诉:监控店铺的退款率和投诉情况,如果出现异常,可能是违规行为导致的。请及时处理退款和投诉,避免违规行为加剧。

6. 使用第三方工具:部分第三方工具可以监控店铺的违规情况,如订单监控、违规预警等。您可以考虑使用这些工具,提前发现并处理违规问题。

请注意,速卖通违规处理遵循严格的政策规定。为确保店铺正常运营,请遵守平台规则,并及时关注店铺状况。如有疑问,请联系速卖通客服咨询。

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The AliExpress mobile version does not have a special violation check function, but you can pay attention to the violations of the store in the following ways:

1. Pay attention to platform notifications: AliExpress will notify sellers of violations through email or internal messages. Please make sure to check these notifications in time to find out whether the store has violated the rules.

2. Pay attention to order status: In the AliExpress mobile version, you can check the order status to find out whether there are abnormal orders. If you find abnormal orders, please deal with them in time to avoid violations.

3. Check products regularly: Log in to the AliExpress computer version, go to "My AliExpress"-->"Product Management"-->"All Products", check the product details, and ensure that the product information is compliant. In addition, you can also use the search box to check whether there are any illegal products in the store.

4. Monitor store ratings: Pay attention to the store's ratings. If the rating suddenly drops, it may be a violation. At this time, you need to find the cause and solve the problem in time.

5. Pay attention to refunds and complaints: Monitor the refund rate and complaints of the store. If there are any abnormalities, it may be caused by violations. Please handle refunds and complaints in a timely manner to avoid aggravation of violations.

6. Use third-party tools: Some third-party tools can monitor violations of the store, such as order monitoring, violation warnings, etc. You can consider using these tools to detect and deal with violations in advance.

Please note that AliExpress follows strict policy regulations for handling violations. To ensure the normal operation of the store, please abide by the platform rules and pay attention to the store status in a timely manner. If you have any questions, please contact AliExpress customer service for consultation.

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You can find and enter the "Integrity File" application in "My Alibaba"; select "My Violations" to check the points you have been deducted.

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