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What should I do if I cannot ship the goods on AliExpress?

| 1Person Answer

如果卖家不能在自己设定的发货期内发货,那么是可以跟买家沟通协商看看,能否帮你延长发货期的。否则如果超过发货期还不能发货,订单会被关闭,还会被计入成交不卖率,给店铺带来不小的影响。

2.订单的延长发货期最长不能超过(120-产品本身备货期)工作日。也就是说如果你设置的备货期是5天,那么买家最多能帮您延长115个工作日,是按自然日进行计算的。所以卖家一定要和顾客沟通好。

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If the seller cannot ship the goods within the delivery period set by himself, he can communicate and negotiate with the buyer to see if he can help you extend the delivery period. Otherwise, if the goods cannot be shipped after the delivery period, the order will be closed and will be counted as a transaction failure rate, which will have a significant impact on the store.

2. The extended delivery period of the order cannot exceed (120-the product's own stocking period) working days. That is to say, if you set the stocking period to 5 days, the buyer can help you extend it for a maximum of 115 working days, which is calculated based on natural days. Therefore, sellers must communicate well with customers.

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