If the buyer and seller reach a refund agreement and the buyer agrees to return the goods, the buyer should complete the return shipment and fill in the shipping notice within 10 days after reaching the refund agreement. AliExpress will handle it according to the following situations:

(i) If the buyer fails to fill in the shipping notice within 10 days, the refund process will be terminated and the transaction will be completed;

(ii) If the buyer fills in the shipping notice within 10 days and the seller confirms receipt within 30 days, AliExpress will handle it according to the refund agreement;

(iii) If the buyer fills in the shipping notice within 10 days, the seller fails to confirm receipt within 30 days and the seller does not raise a dispute, AliExpress will handle it according to the refund agreement;

(iv) If the seller does not receive the returned goods or the received goods are not the same as the ones described within 30 days after the buyer returns the goods and fills in the return information, the seller can also submit it to AliExpress for dispute resolution.