无忧退通过东航官网或东航APP申请赔偿,购保成功且生效后,若用户因个人原因发生退票,退票损失金额的70%由众安保险赔付。
购买国内航班机票(不含港澳台)同时勾选“无忧退票险”即可一并购买,一旦购买不可退保。购票时没有勾选退票险的,也不能再补买。
Worry-free refunds can be applied for compensation through the official website of China Eastern Airlines or the China Eastern Airlines APP. After the insurance is successfully purchased and takes effect, if the user cancels the ticket for personal reasons, ZhongAn Insurance will pay 70% of the refund loss amount.
When purchasing domestic flight tickets (excluding Hong Kong, Macau and Taiwan), you can check the "worry-free refund insurance" at the same time to purchase it. Once purchased, it cannot be refunded. If you did not check the refund insurance when purchasing the ticket, you cannot buy it again.
Step 1: During the coverage period of the worry-free ticket refund insurance, go to the insurance company's website or customer service phone to register a refund request.
Step 2: Wait for the insurance company to review and process the refund application.