首先,这个要看看你的货物寄送是通过速卖通物流还是自己找的第三方物流了。 如果是使用速卖通线上发货出现丢包的情况,那么是可以进行投诉申请赔付的。
First of all, it depends on whether your goods are shipped through AliExpress Logistics or a third-party logistics provider you find yourself. If you use AliExpress online delivery and the package is lost, you can file a complaint and apply for compensation.