在速卖通平台上,邀请买家评价的方法如下:
1. 订单完成后,系统会自动发送一条邀请评价的短信到买家的注册手机号。卖家无需额外操作。
2. 卖家可以主动联系买家,发送邀请评价的邮件。在邮件中,卖家可以礼貌地请求买家给予评价,同时提醒买家评价对店铺的重要性。
3. 在订单管理页面,卖家可以看到已完成的订单。点击订单详情,然后找到“邀请评价”按钮。点击该按钮后,系统会自动发送一条邀请评价的短信到买家。
4. 卖家还可以在商品详情页中添加评价引导。在商品描述或图片中,巧妙地加入邀请买家评价的内容,以提高评价率。
5. 卖家应主动提供优质的商品和售后服务,以提高买家的满意度。当买家感受到卖家的诚意和专业性时,他们更愿意给予好评。
6. 请注意,邀请评价时应遵循速卖通的平台规定,不要采取不正当手段强制或诱导买家评价。
关于评价生效的时间,根据速卖通的规定:
- 在订单完成后 45 天内,如果双方完成互相评价,评价即时公开、生效、计分。
- 在订单完成后 45 天时,如果卖家对买家留下 4 星或 5 星的评价,而买家未对卖家留下评价,则系统自动给卖家留下一个 4 星的评价。
- 在订单完成后 45 天时,如果卖家对买家留下 1 星或 2 星或 3 星的评价,而买家未对卖家留下评价,则系统不会给卖家留下评价。
总之,卖家可以通过以上方法邀请买家评价,同时提供优质的商品和售后服务,以提高评价率和店铺信誉。
On the AliExpress platform, the method of inviting buyers to review is as follows:
1. After the order is completed, the system will automatically send a text message inviting reviews to the buyer's registered mobile phone number. The seller does not need to do anything extra.
2. The seller can take the initiative to contact the buyer and send an email inviting reviews. In the email, the seller can politely ask the buyer to give a review and remind the buyer of the importance of reviews to the store.
3. On the order management page, the seller can see the completed orders. Click on the order details and then find the "Invite Reviews" button. After clicking the button, the system will automatically send a text message inviting reviews to the buyer.
4. The seller can also add review guides to the product details page. In the product description or picture, cleverly add content inviting buyers to review to increase the review rate.
5. The seller should take the initiative to provide high-quality products and after-sales service to improve buyer satisfaction. When buyers feel the sincerity and professionalism of the seller, they are more willing to give good reviews.
6. Please note that when inviting reviews, you should follow the platform regulations of AliExpress and do not use improper means to force or induce buyers to review.
Regarding the time when the reviews take effect, according to the regulations of AliExpress:
- Within 45 days after the order is completed, if both parties complete the mutual evaluation, the evaluation will be immediately public, effective, and scored.
- 45 days after the order is completed, if the seller leaves a 4-star or 5-star evaluation for the buyer, and the buyer does not leave a review for the seller, the system will automatically leave a 4-star evaluation for the seller.
- 45 days after the order is completed, if the seller leaves a 1-star, 2-star, or 3-star evaluation for the buyer, and the buyer does not leave a review for the seller, the system will not leave a review for the seller.
In short, sellers can invite buyers to review through the above methods, while providing high-quality products and after-sales services to improve the review rate and store reputation.
After the purchase is completed, you can send an email or internal message through the AliExpress platform to invite the buyer to comment. In the email or internal message, kindly remind the buyer to comment on your product and express your gratitude. You can also attach some words of gratitude or coupons as encouragement.
In addition, you can also attach a small card in the product packaging with words inviting comments and a link to the AliExpress store on it to remind the buyer to comment. Remember, a sincere attitude and appropriate reminders are more likely to elicit positive comments from buyers.
You can send a message to the buyer to invite the buyer to participate in the evaluation