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How to effectively appeal against a complaint of appearance infringement on AliExpress?

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如果速卖通被投诉外观侵权,可以采取以下措施进行申诉:

1. 收集证据:首先,要收集所有可能有助于证明自己无侵权行为的证据。这可能包括设计图纸、产品照片、购买证明等。

2. 了解相关法律法规:要了解速卖通平台的相关政策以及当地的法律法规,特别是知识产权方面的法律。

3. 准备申诉材料:根据收集的证据和了解的相关法律法规,准备一份详细的申诉报告。报告中应包括以下内容:a. 描述被投诉的产品和侵权指控的具体内容;b. 阐述自己的产品与被指控侵权的产品的区别;c. 引用相关法律法规,证明自己的产品不构成侵权;d. 提供其他可能的证明文件,如设计图纸、产品照片、购买证明等。

4. 与投诉方沟通:在申诉之前,可以先与投诉方进行沟通,了解他们指控的具体内容以及他们的要求。这有助于更好地准备申诉材料。

5. 提交申诉:将申诉材料提交给速卖通平台,并附上所有相关证据和文件。确保申诉材料完整、准确、清晰。

6. 等待处理:提交申诉后,等待速卖通平台对申诉进行审核和处理。如果需要补充证据或材料,及时提供。

7. 如果申诉成功:如果申诉成功,可以继续在速卖通平台上销售产品。如果需要更改产品信息或下架产品,按照速卖通平台的要求进行操作。

8. 如果申诉失败:如果申诉失败,需要遵守速卖通平台的裁决,例如下架侵权产品或支付罚款等。同时,需要重新审视自己的业务模式和产品,确保不违反任何知识产权法规。

9. 寻求法律帮助:如果对速卖通平台的裁决不满意或认为自己的权益受到侵犯,可以寻求法律帮助。可以考虑聘请律师或咨询专业法律顾问来帮助解决问题。

10. 建立知识产权保护计划:为了避免类似的侵权问题再次发生,可以建立知识产权保护计划。这包括了解和学习知识产权法规、定期进行培训、聘请专业人员对产品进行审查等。

Professional answer

C

电商娱记

电商从业者,在电商事件和新闻有独特的见解,就职阿里巴巴,天下网商。

If AliExpress is accused of appearance infringement, you can take the following measures to appeal:

1. Collect evidence: First, collect all evidence that may help prove that you have not infringed. This may include design drawings, product photos, proof of purchase, etc.

2. Understand relevant laws and regulations: Understand the relevant policies of the AliExpress platform and local laws and regulations, especially laws on intellectual property rights.

3. Prepare appeal materials: Prepare a detailed appeal report based on the collected evidence and the relevant laws and regulations. The report should include the following:a. Describe the specific content of the complained product and the infringement allegations;b. Explain the differences between your own products and the products accused of infringement;c. Cite relevant laws and regulations to prove that your products do not constitute infringement;d. Provide other possible supporting documents, such as design drawings, product photos, proof of purchase, etc.

4. Communicate with the complaining party: Before appealing, you can communicate with the complaining party to understand the specific content of their allegations and their requirements. This will help to better prepare the appeal materials.

5. Submit an appeal: Submit the appeal materials to the AliExpress platform and attach all relevant evidence and documents. Make sure the appeal materials are complete, accurate and clear.

6. Wait for processing: After submitting the appeal, wait for the AliExpress platform to review and process the appeal. If additional evidence or materials are required, provide them in a timely manner.

7. If the appeal is successful: If the appeal is successful, you can continue to sell the product on the AliExpress platform. If you need to change product information or remove the product, follow the requirements of the AliExpress platform.

8. If the appeal fails: If the appeal fails, you need to comply with the decision of the AliExpress platform, such as removing the infringing product or paying a fine. At the same time, you need to re-examine your business model and products to ensure that they do not violate any intellectual property laws and regulations.

9. Seek legal help: If you are not satisfied with the decision of the AliExpress platform or believe that your rights and interests have been infringed, you can seek legal help. You can consider hiring a lawyer or consulting a professional legal advisor to help solve the problem.

10. Establish an intellectual property protection plan: In order to avoid similar infringement problems from happening again, an intellectual property protection plan can be established. This includes understanding and learning intellectual property laws and regulations, regular training, hiring professionals to review products, etc.

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