• Good e-commerce,Welcome!
Home > Cross border EC > Aliexpress

Why are AliExpress funds always frozen?

| 1Person Answer

速卖通资金冻结可能是因为以下原因:

1. 交易纠纷:如果买家对您的商品提出投诉或纠纷,平台可能会暂时冻结双方的资金,以便调查。解决纠纷后,资金可能会被解冻。

2. 订单未完成:有时,订单可能会因为物流等原因而未完成。在这种情况下,平台可能会暂时冻结资金,直到订单完成或问题解决。

3. 违规操作:如果您被速卖通判定有违规行为,如销售侵权商品、刷单等,平台可能会冻结您的资金,并进行相应处罚。

4. 账户安全:为了确保账户安全,速卖通可能会在检测到异常活动时暂时冻结您的资金。如果您认为自己的账户被误冻结,请联系速卖通客服解决问题。

要解决资金冻结问题,您可以查看您的账户了解具体原因,并根据问题采取相应的解决措施。如果您认为资金被误冻结,请提供相关证据并联系速卖通客服进行处理。

Professional answer

C

电商科技达人

一直忘记告诉你、我有多么幸运遇见你!!!

AliExpress funds may be frozen for the following reasons:

1. Transaction disputes: If a buyer files a complaint or dispute about your product, the platform may temporarily freeze the funds of both parties for investigation. After resolving the dispute, the funds may be unfrozen.

2. Unfulfilled orders: Sometimes, an order may not be completed due to logistics and other reasons. In this case, the platform may temporarily freeze the funds until the order is completed or the problem is resolved.

3. Illegal operations: If you are judged by AliExpress to have violated regulations, such as selling infringing goods, brushing orders, etc., the platform may freeze your funds and impose corresponding penalties.

4. Account security: In order to ensure account security, AliExpress may temporarily freeze your funds when abnormal activities are detected. If you think your account has been frozen by mistake, please contact AliExpress customer service to resolve the issue.

To resolve the issue of frozen funds, you can check your account to understand the specific reason and take corresponding solutions based on the problem. If you believe that your funds have been frozen by mistake, please provide relevant evidence and contact AliExpress customer service for processing.

Similar Q&A

recommend How to get the first order from a new AliExpress store?

    E-c News Continuously pushing e-commerce knowledge to you

    African netizens use China Africa cross-border e-commerce platform for online shopping
    looking at China's modern business history, the word "profiteer" must be familiar to everyone. To put it bluntly, profiteer is a person who earns a pric...
    how is the new seller of cross-border e-commerce doing?
    I believe many treasure mothers have an idea to do their own business and want to increase their income. Go to work, but you can't take care of your chi...
    how can cross-border e-commerce Amazon sell on Amazon platform without goods?
    cross border e-commerce trade entities in different customs territories conduct trade on the Internet, and then complete the whole transaction through cross-...
    Amazon store opening process and cost analysis!
    With the rapid development of cross-border e-commerce, more and more sellers want to enter Amazon. However, many people are still new to Amazon's cross-...
    Amazon plans to expand its pharmacy business on a large scale and will add same day delivery service
    Amazon Pharmacy says its growth strategy relies on the development and launch of “modular” pharmacies of varying sizes. (Amazon)
    It's convenient! Taobao adds WeChat Pay function
    On September 4th, Taobao and Tmall announced that in order to enhance consumers' shopping experience, Taobao plans to add WeChat payment capabilities an...
    China's Taobao working with startup on deliveries by reusable rocket
    SHENZHEN, China (hb2b) - Chinese rocket maker Space Epoch is working with Alibaba's online shopping platform Taobao to make reusable rockets for express...

    Popular tags