速卖通买家货物存在破损,提起纠纷申诉,提供相关证据并要求全额退款。对处理结果不满意,提出仲裁。
每个纠纷订单有且只有一次申诉机会,所以如果申诉不通过,就无法再申诉。
If the goods of the AliExpress buyer are damaged, file a dispute appeal, provide relevant evidence and request a full refund. If you are not satisfied with the handling result, file an arbitration.
Each disputed order has only one appeal opportunity, so if the appeal is not approved, it cannot be appealed again.