需要按照以下几个步骤操作:
1. 登录速卖通账号,在"我的速卖通"中点击"评价管理"。
2. 找到需要回复的评价,点击评价下方的"回复"按钮。
3. 在弹出的回复框中,输入回复内容,点击"提交回复"按钮即可完成评价回复。
4. 注意:回复内容应该客观、真实、诚恳,尽量满足客户需求和解决问题,同时保持礼貌。总结:通过以上操作,可以轻松回复速卖通的评价,提升客户满意度,构建良好的品牌形象。
You need to follow the steps below:
1. Log in to your AliExpress account and click "Review Management" in "My AliExpress".
2. Find the review you need to reply to and click the "Reply" button below the review.
3. In the reply box that pops up, enter the reply content and click the "Submit Reply" button to complete the review reply.
4. Note: The reply content should be objective, true, and sincere, try to meet customer needs and solve problems, and be polite. Summary: Through the above operations, you can easily reply to AliExpress reviews, improve customer satisfaction, and build a good brand image.
On AliExpress, if you buy something and read the merchant or customer comments, if you want to reply to the comments at this time, there is a message in the personal settings, and you can reply after clicking it
After receiving the goods, come out to evaluate, click on the evaluation to write a comment, and send it out