AliExpress customer service disputes refer to dissatisfaction or disputes between buyers and sellers due to issues such as product quality and after-sales service.

The following are the methods for dealing with customer service disputes on AliExpress:

1. Communicate with the buyer: Communicate with the buyer as soon as possible to understand the specific situation of the problem and provide a solution as much as possible to satisfy the buyer.

2. Stay calm: When communicating with the buyer, stay calm and don't get emotional to avoid causing a bigger dispute.

3. Provide evidence: If the question raised by the buyer requires investigation or proof, the seller should provide relevant evidence, such as pictures, videos, etc., in order to resolve the dispute.

4. Comply with AliExpress rules: Sellers should comply with AliExpress's rules and service agreement, and should follow the prescribed procedures when handling disputes.

5. Apply for arbitration: If the two parties cannot resolve the dispute through negotiation, the seller can apply for AliExpress customer service to intervene and conduct arbitration.

6. Respect buyers: When dealing with disputes, sellers should respect buyers’ opinions and try to avoid conflicts to maintain good customer relationships.

In short, in AliExpress customer service disputes, sellers should be patient, honest, customer-centric, try their best to satisfy buyers, and avoid affecting their reputation and sales performance.