AliExpress's freereturn return service means that buyers can return goods unconditionally within seven days, and the seller needs to bear the return shipping costs. When the buyer makes a return request, the seller needs to contact the buyer as soon as possible to negotiate the return and confirm the reason for the return and the return address.

After receiving the returned goods, the seller needs to check the returned goods in time. After confirming that the goods are intact, the seller can process a refund or re-ship the goods for the buyer.

During the entire return process, the seller needs to maintain communication with the buyer and actively solve problems to meet the buyer's return needs and safeguard the buyer's rights.