• Good e-commerce,Welcome!
Home > Cross border EC > Aliexpress

How to refund a buyer on AliExpress? How to refund a buyer on AliExpress?

| 1Person Answer

速卖通退款给买家的步骤如下:

首先,卖家登录速卖通账号,在订单管理页面找到需要退款的订单并点击“退款”按钮。

然后,在弹出的退款申请页面填写退款原因和退款金额,并上传相关证据。

接着,等待买家确认退款申请,如果买家同意退款,系统会自动生成退款流程并将款项退回到买家的支付账户中。

最后,卖家可在订单详情页面查看退款状态并及时与买家沟通,确保退款顺利完成。

Professional answer

C

电商在线

见锐度、见洞察,聚焦互联网和新商业的创新媒体

The steps to refund a buyer on AliExpress are as follows:

First, the seller logs in to the AliExpress account, finds the order that needs to be refunded on the order management page and clicks the "Refund" button.

Then, fill in the refund reason and refund amount on the refund application page that pops up, and upload relevant evidence.

Next, wait for the buyer to confirm the refund application. If the buyer agrees to the refund, the system will automatically generate the refund process and return the money to the buyer's payment account.

Finally, the seller can check the refund status on the order details page and communicate with the buyer in a timely manner to ensure that the refund is completed smoothly.

Similar Q&A

recommend How to get the first order from a new AliExpress store?

    E-c News Continuously pushing e-commerce knowledge to you

    African netizens use China Africa cross-border e-commerce platform for online shopping
    looking at China's modern business history, the word "profiteer" must be familiar to everyone. To put it bluntly, profiteer is a person who earns a pric...
    how is the new seller of cross-border e-commerce doing?
    I believe many treasure mothers have an idea to do their own business and want to increase their income. Go to work, but you can't take care of your chi...
    how can cross-border e-commerce Amazon sell on Amazon platform without goods?
    cross border e-commerce trade entities in different customs territories conduct trade on the Internet, and then complete the whole transaction through cross-...
    Amazon store opening process and cost analysis!
    With the rapid development of cross-border e-commerce, more and more sellers want to enter Amazon. However, many people are still new to Amazon's cross-...
    Amazon plans to expand its pharmacy business on a large scale and will add same day delivery service
    Amazon Pharmacy says its growth strategy relies on the development and launch of “modular” pharmacies of varying sizes. (Amazon)
    It's convenient! Taobao adds WeChat Pay function
    On September 4th, Taobao and Tmall announced that in order to enhance consumers' shopping experience, Taobao plans to add WeChat payment capabilities an...
    China's Taobao working with startup on deliveries by reusable rocket
    SHENZHEN, China (hb2b) - Chinese rocket maker Space Epoch is working with Alibaba's online shopping platform Taobao to make reusable rockets for express...

    Popular tags