速卖通退款给买家的步骤如下:
首先,卖家登录速卖通账号,在订单管理页面找到需要退款的订单并点击“退款”按钮。
然后,在弹出的退款申请页面填写退款原因和退款金额,并上传相关证据。
接着,等待买家确认退款申请,如果买家同意退款,系统会自动生成退款流程并将款项退回到买家的支付账户中。
最后,卖家可在订单详情页面查看退款状态并及时与买家沟通,确保退款顺利完成。
The steps to refund a buyer on AliExpress are as follows:
First, the seller logs in to the AliExpress account, finds the order that needs to be refunded on the order management page and clicks the "Refund" button.
Then, fill in the refund reason and refund amount on the refund application page that pops up, and upload relevant evidence.
Next, wait for the buyer to confirm the refund application. If the buyer agrees to the refund, the system will automatically generate the refund process and return the money to the buyer's payment account.
Finally, the seller can check the refund status on the order details page and communicate with the buyer in a timely manner to ensure that the refund is completed smoothly.