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What is the process of refunding the deposit on AliExpress?

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如押金可用余额低于总额的50% ,应在出现该等情况后7个工作日内及时全额补足阿里可向卖家发出续费通知,如在平台上有可提现但尚未提现的交易款,阿里有权从该等款项中扣除以补足押金。

2、如押金可用余额低于30%时,参与交易保障服务体系的资格将被冻结,相应的店铺将不获展示交标识,直至补缴足额为止。

3、押金退回。当押金可用余额超过5千或规定的其他金额时,可以申请退回部分或全部超出部分,该等押金将在发起退回申请且审核无误后7个工作日内,返回到卖家的支付宝账户。

4、退出交易保障服务体系或因任何原因如本协议终止,卖家的押金金余额(如有)则将在适用保障服务的所有订单终止所有索赔及其他根据本协议应予赔偿的金额后10个工作日内,如果希望重新加入交易保障体系,需要重新向提出申请。

二、当店铺运营不当,或者不想开店铺的时候,可以直接像平台申请将押金退回。相比较国内其他的平台来说,阿里在退回的工作效率上,还是比较快的。申请退回保的流程非常简单,只需要在卖家后台中,找到消保障金这一项服务,进入之后,就可以申请退回金了。

不过,并不是申请退回保之后,就可以马上将押金退出的。需要等待店铺中所有的交易完成,并且,官方会进行审核,核过之后,就会直接将保证金退回到账户内。

不过,在退回押金的时候,也会根据店铺的情况来看。因为押金的主要目的就是约束商家在平台中开店的时候,不做出违规的行为。所以,在退回的时候,也必须要等到店铺中所有的交易完结之后才可以申请。

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If the available balance of the deposit is less than 50% of the total amount, Ali can issue a renewal notice to the seller in full within 7 working days after such a situation occurs. If there is a transaction amount that can be withdrawn but has not been withdrawn on the platform, Ali has the right to deduct it from such amount to make up the deposit.

2. If the available balance of the deposit is less than 30%, the qualification to participate in the transaction guarantee service system will be frozen, and the corresponding store will not be allowed to display the handover mark until the full amount is paid.

3. Deposit refund. When the available balance of the deposit exceeds 5,000 or other specified amounts, you can apply for a partial or full refund of the excess amount. The deposit will be returned to the seller's Alipay account within 7 working days after the refund application is initiated and the review is correct.

4. If you withdraw from the transaction guarantee service system or terminate this agreement for any reason, the balance of the seller's deposit (if any) will be terminated within 10 working days after all claims and other amounts to be compensated under this agreement are terminated for all orders applicable to the guarantee service. If you want to rejoin the transaction guarantee system, you need to reapply to the platform.

2. When the store is not operated properly or you do not want to open a store, you can directly apply to the platform to return the deposit. Compared with other domestic platforms, Alibaba is relatively fast in the efficiency of return. The process of applying for a return guarantee is very simple. You only need to find the consumer security deposit service in the seller's backstage. After entering, you can apply for a refund.

However, it is not that you can withdraw the deposit immediately after applying for a return guarantee. You need to wait for all transactions in the store to be completed, and the official will review it. After verification, the deposit will be directly returned to the account.

However, when returning the deposit, it will also depend on the situation of the store. Because the main purpose of the deposit is to constrain merchants from violating regulations when opening stores on the platform. Therefore, when returning the deposit, you must wait until all transactions in the store are completed before you can apply.

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