1. Customer complaints and disputes

If there are complaints from customers due to various reasons of the product, such as slow delivery, slow speed, and product quality problems, in order to ensure the interests of consumers, the AliExpress official will freeze the funds and require the seller to solve the customer's problem. Only when the negotiation is reached and the customer cancels the complaint, the funds will be unfrozen

2. The store has violated the rules

There are many types of violations of AliExpress, and you can find out about them yourself. If the merchant violates the relevant rules of AliExpress during the transaction or operation of the AliExpress store, then the official also has the right to freeze the funds. The specific amount of freezing and when to unfreeze depends on the official's attitude.

3. There are security risks in the store

The security guarantee system of the AliExpress platform will monitor the security of the store. If it is found that there are security risks in the store, it may also automatically freeze the funds to protect the financial interests of the seller. If you need to unfreeze your account in this situation, you can contact AliExpress customer service and apply for unfreezing after removing the security risks under their guidance.

Opening a store on AliExpress is not arbitrary. You must find the restrictions of official rules to ensure the continued and stable survival of the store, so all merchants must pay attention to skills