If the dispute penalty on AliExpress is unreasonable, you can take the following measures:

Understand the relevant provisions of AliExpress dispute penalty: Before filing an appeal, you need to carefully understand the relevant provisions of AliExpress dispute penalty to ensure that you have a full understanding of the basis and procedures for the penalty.

Collect evidence: Collect evidence that can prove your rights and interests and the facts of the dispute, including order information, logistics information, chat records, product pictures, etc.

Submit an appeal: Submit an appeal through the appeal entrance of the AliExpress platform, fill in the appeal form, and attach relevant evidence.

Wait for review: The AliExpress platform will review the appeal, which may take some time. While waiting for the review, you can continue to communicate with the seller or buyer to negotiate a solution to the dispute.