What if I fill in the freight information on AliExpress but can't ship out the goods due to out of s
首先，这取决于卖家的货物是通过快递物流还是第三方物流。
如果使用速卖通在线发货丢包，可以申请投诉赔偿。投诉流程如下:
找到投诉入口，物流-->国际小包订单-->交易-->投诉。
1、卖家应根据不同的投诉项目，在相应的期限内通过系统向物流提供商投诉。每个物流订单只有两次投诉机会。请注意选择正确的投诉类型，并注意投诉的及时性。
2、物流商会应在投诉发起的10个自然日内处理，并将处理结果反馈给平台;如果在10个自然日内未达成协议，卖家可以在线发起投诉。投诉有效期为15天，菜鸟承诺在一个工作日内介入。
Professional answer
First of all, it depends on whether the seller's goods are shipped through express logistics or third-party logistics.
If the package is lost when shipping online using AliExpress, you can apply for complaint compensation. The complaint process is as follows:
Find the complaint entrance, Logistics-->International Parcel Order-->Transaction-->Complaint.
1. Sellers should complain to the logistics provider through the system within the corresponding period according to different complaint items. There are only two complaint opportunities for each logistics order. Please pay attention to choosing the correct complaint type and pay attention to the timeliness of the complaint.
2. The Logistics Chamber of Commerce should handle the complaint within 10 natural days of initiation and feedback the handling results to the platform; if no agreement is reached within 10 natural days, the seller can initiate a complaint online. The complaint is valid for 15 days, and Cainiao promises to intervene within one working day.
If you cannot ship the goods within the delivery period, it is recommended to communicate with the buyer to extend the delivery time. If you write the shipping number before shipping, this number is often not the final shipping number. The system cannot identify whether it has been delivered successfully, which will affect the release time.
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