1. Product-oriented, reasonable pricing The quality of the product itself should be strictly controlled, and the pricing should be reasonable, not inflated

2. Carefully fill in the product attributes and specifications, and truly show the size and specifications of the product, etc., knowing that buyers may be more serious about this.

3. Product pictures are creative and beautiful but not exaggerated. Click-through rate is indeed very important, but sellers should not exaggerate product facts just for clicks, causing buyers to be disappointed after purchase.

4. Product details copywriting should not over-promise. Yes is yes, no is no. Write what you can do, and deceive the purchase of what you can't do. You know the result.

5. Wangwang feedback must be timely, and it should be consistent before and after the purchase. Politeness is the first element, whether it is a deal or after-sales service to solve problems! Buyers are all kinds of people, and customer service needs to maintain a good psychological quality to deal with it! I won’t say much about customer service skills. I have shared the official seven modules with people in the circle. The more comprehensive customer service skills, if any seller needs it, you can also communicate with me.

6. After-sales service cards, thank you letters, and coupons are exquisitely designed. You must work hard to change them. Don't always think that after buying something, you can just say a few nice words. This is a good time to improve your image and service attitude and influence customers to have a good impression of you. You can also make some good copywriting here!

7. Gift marketing As mentioned before, it doesn't matter how many gifts there are. The price is no longer expensive, but it must be practical and of good quality. Never give very inferior products. Buyers think you are a good person regardless of whether the gifts are good or bad. You must know that you can dislike the black surface of steamed buns given for free. My personal suggestion is that it is better not to give inferior products!

8. Product packaging can be of good quality and creative. We cannot control the logistics company, but we can try our best to ensure the integrity and exquisiteness of the packaging when it is sent to the customer. The so-called buyer's shopping experience means that every point may give you extra points.

9. Logistics: Choose a courier with good service and fast logistics speed. You should also have a good relationship with the courier company. Relationships are useful everywhere!

10. Special skills: I won’t say much about this. This is auxiliary. Let’s not talk about the risks. It is not a long-term solution. The most important thing is that most of the factors that we can control must be controlled to make the buyer embarrassed to give a low score.