1. 产品同质化
随着跨境电商的飞速发展, 化妆品、母婴用品和电子产品等成为了热销商品。但是, 以这些商品为典型代表, 其在火爆销售的同时, 也存在着严重的同质化问题。外贸行业本身就存在着一定的风险, 再加上价格战带来的巨大压力, 使得许多商家疲惫不堪。因此, 商品同质化无论对整个平台卖家还是外贸的长期发展都是不利的。
2. 信用评价机制缺陷
(1) 如果买家对产品不满意, 可以全额退款, 那么卖家就必须自己掏腰包去付运费。
(2)如果买家在收到了自己所购得的产品, 但没有确认收货的话, 卖家极有可能收不到货款。
(3) 买家可以在退货不成功时选择拒绝付款, 只要在合理的情况下是可以成功的。所以, 卖家不仅失去产品也收不到货款。
3. 售后问题
由于各国之间的语言差异和文化差异, 造成了买卖之间有可能发生偏差。本来是双方都非常满意的一次交易, 但由于语言的不畅通就会发生纠纷。一旦卖家或者买家表达错误, 在购物之后造成买家因不满意而退货时, 退货速度一慢, 买家对平台的评价就会降低, 也间接地影响到了平台的利润。
4. 物流问题不容小觑
当前,海关通关是跨国电子商务的进展难以跨越的难点, 也是必须遵守的国家法律, 即使是小数额的跨国包裹也可能因超过规定而被退回, 必要时还会对这些跨国的包裹向海关上报并依法纳税, 当中有很多包裹会因上报审查后不合格而被滞留在海关或被海关, 直接退回给商家。所以, 很多时候会让买家无法及时收到包裹, 诸如此类的诸多中间事宜会导致巨大额外开支, 给买卖双方增加经济压力
1. Product homogeneity
With the rapid development of cross-border e-commerce, cosmetics, maternal and child products, and electronic products have become hot-selling products. However, taking these products as typical representatives, while they are selling well, they also have serious homogeneity problems. The foreign trade industry itself has certain risks, and coupled with the huge pressure brought by price wars, many merchants are exhausted. Therefore, product homogeneity is not conducive to the long-term development of both the sellers of the entire platform and foreign trade.
2. Defects in the credit evaluation mechanism
(1) If the buyer is not satisfied with the product, he can get a full refund, so the seller must pay the shipping fee out of his own pocket.
(2) If the buyer receives the purchased product but does not confirm receipt, the seller is very likely to not receive the payment.
(3) The buyer can choose to refuse to pay if the return is unsuccessful, as long as it is reasonable. Therefore, the seller not only loses the product but also fails to receive payment.
3. After-sales issues
Due to language and cultural differences between countries, there may be deviations between buyers and sellers. Originally, it was a transaction that both parties were very satisfied with, but disputes would arise due to language barriers. Once the seller or buyer expresses an error, and the buyer returns the product due to dissatisfaction after shopping, the return speed will be slow, and the buyer's evaluation of the platform will be reduced, which will indirectly affect the platform's profits.
4. Logistics issues should not be underestimated
At present, customs clearance is a difficult point that is difficult to overcome in the development of cross-border e-commerce, and it is also a national law that must be observed. Even small-amount cross-border packages may be returned due to exceeding regulations. If necessary, these cross-border packages will be reported to the customs and taxed according to law. Many of the packages will be detained in the customs or returned directly to the merchant by the customs because they are unqualified after reporting and review. Therefore, many times buyers will not be able to receive the package in time. Many such intermediate matters will lead to huge additional expenses, adding economic pressure to both buyers and sellers