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Will AliExpress refund the deposit if it deducts 12 points?

| 3Person Answer

是的,速卖通扣12分会退保证金。因为在速卖通平台上,如果卖家有订单退款或者发生了纠纷,就会被扣除相应的信用分数。当卖家的信用分数低于平台规定的最低分数时,就会触发平台的保证金机制。如果卖家在保证金规定的时间内未能恢复信用分数,就会被扣除保证金。但如果卖家在规定时间内恢复了信用分数,就可以退回保证金。因此,如果在速卖通平台上卖家的信用分数低于规定分数被扣除了保证金,但在规定时间内恢复了信用分数,就可以退回保证金。

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Yes, AliExpress will refund the deposit if it deducts 12 points. Because on the AliExpress platform, if the seller has an order refund or a dispute, the corresponding credit score will be deducted. When the seller's credit score is lower than the minimum score specified by the platform, the platform's deposit mechanism will be triggered. If the seller fails to restore the credit score within the time specified by the deposit, the deposit will be deducted. However, if the seller restores the credit score within the specified time, the deposit can be returned. Therefore, if the seller's credit score on the AliExpress platform is lower than the specified score and the deposit is deducted, but the credit score is restored within the specified time, the deposit can be returned.

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If the store is deducted 12 points, the deposit can be refunded. If the deduction reaches 12 points, there is no solution. What we can do is to withdraw the deposit and the payment as soon as possible.

Due to restrictions on rules, sometimes the deposit will not be allowed to be withdrawn. You can apply for withdrawal through special channels to minimize your losses.

How to deal with frozen funds

1. The deposit that has been deducted can only be restored through appeal and cancellation of the penalty. Don’t do it blindly. You only have one chance. It is recommended to find a specialist to operate to increase the chance of passing. Otherwise, the appeal will fail and the deposit cannot be withdrawn.

2. Merchants who have not yet been deducted for deposits and payments don’t have to worry, they can all be withdrawn.

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The deposit can be refunded.

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