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How to resolve complaints and disputes on AliExpress?

| 1Person Answer

若在速卖通上出现纠纷,要及时与对方联系并了解问题所在,如果需要可以申请平台介入处理,同时提供相关证据支持自己的诉求。保持冷静,妥善处理纠纷,及时沟通、合理解决问题,是维护好双方利益的最佳途径。

如果双方不能达成共识,务必要按照平台的规定进行处理,保护自己的合法权益。

Professional answer

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If a dispute arises on AliExpress, you should contact the other party in a timely manner and understand the problem. If necessary, you can apply for the platform to intervene and provide relevant evidence to support your claims. Staying calm, properly handling disputes, communicating in a timely manner, and solving problems reasonably are the best ways to safeguard the interests of both parties.

If the two parties cannot reach a consensus, they must handle it in accordance with the platform's regulations to protect their legitimate rights and interests.

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